WhatsApp CRM with automations, online booking and built-in payments
Turn WhatsApp conversations into sales
Bring customers in with websites and campaign pages, answer them with smart automations, and sell and get paid in the same conversation. If you work by appointment, a booking can be confirmed only after a deposit is paid.
14 days to test it with your own WhatsApp. Cancel before the trial ends and you pay nothing.
What a sale looks like in FlyB: the voice note transcribed, the automatic answer, the deposit paid and the time confirmed, all in one conversation.
From the first message to a customer served, all in one place
Every business sells its own way. Some charge before booking, some book before charging, and some never work by appointment at all. In FlyB, you put the journey together in the order that makes sense for your business.
Know where every customer who messages your WhatsApp came from
Build a business website or a campaign page without a developer. Already have a site, or about to print flyers? Create trackable links and QR Codes and use them anywhere, sending people to your website, to a WhatsApp chat with the message already typed, or to your team’s booking page.
- Business websites and campaign pages ready to publish
- Trackable links and QR Codes for other websites, ads, flyers, menus and business cards
- Destination you can change at any time: what is printed or published keeps working
- Straight to WhatsApp, with the message already typed for the customer
- A form before the redirect, with the contact already credited to the link in the CRM
- UTM parameters and your own Google Analytics and Tag Manager tags
- Lead source recorded automatically in the CRM, on the free plan too
- Up to 3 trackable links and QR Codes free, with no plan (100 on Plus and unlimited from Prime)
Automatic answers that reply instantly and learn from your team
When a customer writes, FlyB first looks for the answer in the catalog of questions and answers you set up. If the question is not there, the AI can answer from what you told it about your business. And if it does not know either, it tells the customer it will check and hands the conversation to someone on your team.
- Automatic answers from your own catalog of questions and answers
- An AI that answers from what you told it about your business when the catalog does not cover the question
- Handover to a person when the AI is not sure, without making up an answer
- Unanswered questions become suggestions for the catalog, reviewed by your team
- Automatic voice note transcription
- A sales pipeline with every customer’s full history
Want to see it working? Send a question to FlyB’s WhatsApp: the one answering is our own automatic customer service.
Try it on WhatsApp1Catalog
The answers you wrote, sent the moment the customer asks.
2AI
When the catalog does not cover it, it answers from what you told it about your business.
3Team
When nobody knows, the customer is told and a person takes the conversation.
Your team’s answer goes into the catalog
Does not know? Does not make it up.
The AI tells the customer it will check and calls someone on your team. No price, deadline or promise comes out of thin air.
Charge without leaving the conversation
Send the payment request right in WhatsApp and follow the payment in the CRM. The customer taps the link and pays by card on a secure page processed by Stripe.
When the payment goes through, the CRM updates itself, with no receipts to check. It works for a one-off service, a package, a product or the deposit for a booking.
- The payment request goes out in the same conversation as the sale
- Card payments, processed by Stripe
- The CRM updates itself with every payment, whether a one-off sale, a package or a booking deposit
Online booking confirmed by a deposit
Share your booking link wherever your customer is: in the WhatsApp conversation, by e-mail, on your website or on a page built in FlyB. They pick the time on their own. If you want, the booking is only confirmed after a deposit is paid, for the amount you set.
The confirmation and the reminders go out automatically by e-mail and WhatsApp, and the reminder also shows up in the chat for whoever is serving them.
- A booking link to send on WhatsApp or by e-mail, or to put on your website or a FlyB page
- Booking confirmed only once the deposit is paid, if you want it
- Deposit amount set by you
- Automatic confirmation and reminders for the customer, by e-mail and WhatsApp
- A reminder in the chat for whoever is serving the customer
What each plan includes
| Plan | Calendars | Bookings | Team calendar | Deposit via Stripe |
|---|---|---|---|---|
| Free | 1 | 30 a month | No | No |
| Plus | 3 | 500 a month | No | Yes |
| Prime | 15 | Unlimited | Yes | Yes |
| Enterprise | Unlimited | Unlimited | Yes | Yes |
On every plan, each calendar has its own link to send on WhatsApp, by e-mail or to put on any website. The team calendar, from Prime, is something else: one link that shares customers out between your team members’ calendars.
Know which campaigns bring customers, not just clicks
Every visit to your pages, blogs, forms, booking calendars and trackable links is recorded automatically, with nothing to install. Group it any way you like and follow the whole path: from capture to qualification to payment.
- Visits
- Leads
- Qualified
- Payments
In four numbers, the funnel view shows whether your problem is traffic, capture, qualification or closing.
Analytics that builds itself
Filter by page, blog, form, calendar or link and group by source, campaign (UTM), country, city, browser or period.
- Visits, leads, qualified leads and payments side by side, on every row
- Google Ads, TikTok and Facebook clicks recognised even without UTM tags
- Bots and reloads are left out: you see people
CRM Conversions
Take the leads captured in a period and follow that same group stage by stage through your pipeline, split by where each one came from.
- How many moved on and how many stalled at each stage, with the biggest bottleneck called out
- Win rate, deal value and sales cycle by source
- Your best and weakest source named automatically
Analytics and CRM Conversions are on every plan, the free one included.
What else your plan includes
E-mail marketing
Stay in touch with the people who already buy from you.
From PlusBlog
Indexed on Google and Bing, to bring customers in from search.
From PlusFlyB Hunt AI
The AI reads your conversations and finds who is ready to buy.
From PrimeAI videos
Create videos for your campaigns.
From PlusYour own domain
Your pages on your address, without the FlyB brand.
From Plus
It works the way your business already sells
The stages combine in the order you choose. Three examples:
- 1Capture
- 2Sell
- 3Book
- 4Collect the deposit
- 5Time confirmed
- 6Automatic reminders
The customer arrives from Instagram, gets their questions answered automatically, picks a time and pays the deposit. The time is only confirmed when the payment comes in, and the reminders go out on their own until the day.
- 1Capture
- 2Sell
- 3Get paid
- 4Book the sessions later
The sale comes first: the customer pays for the package through the link sent in the conversation and the CRM marks it paid. Then each session is booked through the online calendar, with no deposit, because the package is already paid.
- 1Capture
- 2Sell
- 3Get paid
No calendar at all: the link or the QR Code brings the customer in, the automatic answers handle the questions and the payment request goes out in the same conversation. The CRM shows who bought and which campaign they came from.
Frequently asked questions
What people who sell on WhatsApp ask most before they start.
Will charging a deposit scare my customers away?
The customer picks the time and pays the deposit in one flow, from the link they got in the conversation, without creating an account anywhere. You decide whether to charge a deposit and how much. Many businesses find that the people who pay to book are the customers who actually buy.
Do I have to charge the full price when someone books?
No. You set the deposit amount, which can be just part of the price of the service.
What if the AI does not know the answer?
It tells the customer it will check and hands the conversation to someone on your team. The question goes to a review list, and once someone writes the answer, the automatic answers start replying to it on their own.
My customers send a lot of voice notes. Does it work?
Yes. FlyB transcribes voice notes automatically, and both the automatic answers and your team work from the text. Transcription runs on your own Groq account, which is free and takes a minute to connect.
Does FlyB work with the WhatsApp number I already use?
It does. You connect the number you already have, without changing phones: conversations stay on your phone and also arrive in FlyB, where your team answers them. Plus includes 1 WhatsApp number, Prime 2 and Enterprise 5.
I already have a website. Do I need another one?
No. You can create trackable links and QR Codes to use on your current website and in your marketing materials, and follow the visits in FlyB’s Analytics.
If I change the campaign’s address, do I have to redo the QR Code?
No. You change the destination in FlyB, and the link and the QR Code already printed or published start taking people to the new address.
Is FlyB for businesses that do not work by appointment?
Yes. The CRM, the automations, the websites and the payments work for any sale on WhatsApp. The calendar is optional.
How does the trial work?
The Plus plan has a 14-day trial with the WhatsApp integration, so you can use it with real conversations. A credit card is required, and if you cancel before the trial ends, you are not charged.
How much does it cost?
FlyB has a free-forever plan and three paid plans. Plus costs US$ 29 a month, or US$ 24 a month billed yearly (US$ 290 a year), and already includes 1 WhatsApp number and 3 users, with no extra charge per user. Prime costs US$ 79 a month and Enterprise US$ 179. You can try Plus for 14 days, and you are only charged after the trial. See every detail in the plans section.
Is there a free plan?
Yes. The Free plan is free forever and is there to get to know the platform: 1 page, 1 form, up to 3 trackable links and QR Codes, 1 calendar and a CRM with up to 100 contacts. The WhatsApp integration, the automatic answers and payments start on the Plus plan.
Start small and grow in the same place
WhatsApp, AI customer service, booking, CRM and payments in one subscription, with users included.
Prices in US dollars (US$). Cancel anytime.
Free
To get to know the platform
US$0/month
Free forever
Create a free accountNo credit card
- WhatsApp numbersNot included
- Users1
- Flights100 (welcome)
- Calendars1
Plus
14 days freeTo sell on WhatsApp with a small team
US$29/month
Billed US$ 29 monthly
Try 14 days freeYou're charged US$ 29 only on day 15. Cancel before, at no cost.
- WhatsApp numbers1
- Users3
- Flights2,000 / month
- Calendars3
- The best choice
Prime
For teams that are growing
US$79/month
Billed US$ 79 monthly
Subscribe to PrimeSecure payment by Stripe. Cancel anytime.
- WhatsApp numbers2
- Users8
- Flights6,000 / month
- Calendars15
Enterprise
For operations with several numbers and units
US$179/month
Billed US$ 179 monthly
Subscribe to EnterpriseSecure payment by Stripe. Cancel anytime.
- WhatsApp numbers5
- Users20
- Flights20,000 / month
- CalendarsUnlimited
Flights are credits for AI features. Every paid plan gets a monthly allowance, and the free plan starts with a welcome credit. Bookings and e-mails have their own monthly quotas and never spend Flights.
| Features | Free | Plus | Prime | Enterprise |
|---|---|---|---|---|
| The essentials | ||||
| WhatsApp numbers | Not included | 1 | 2 | 5 |
| Users | 1 | 3 | 8 | 20 |
| Flights | 100 (welcome) | 2,000 / month | 6,000 / month | 20,000 / month |
| Calendars | 1 | 3 | 15 | Unlimited |
| Inbox and WhatsApp | ||||
| Inbox and FlyB Chat | Not included | Included | Included | Included |
| Message automations | Not included | Unlimited | Unlimited | Unlimited |
| AI Answers | Not included | 1–2 Flights / answer | 1–2 Flights / answer | 1–2 Flights / answer |
| AI conversation reading | Not included | 1–2 Flights / reading | 1–2 Flights / reading | 1–2 Flights / reading |
| Automatic AI actions | Not included | Not included | Included | Included |
| FlyB Hunt AI | Not included | Not included | Included | Included |
| Inbox reply assistant | Not included | Not included | Included | Included |
| Search answers with AI in the Inbox | Not included | 10 / day per member | 30 / day per member | 100 / day per member |
| Scheduling | ||||
| Bookings | 30 / month | 500 / month | Unlimited | Unlimited |
| Team calendar (one link for the whole team) | Not included | Not included | Included | Included |
| Pages and links | ||||
| Pages | 1 | 10 | 30 | 100 |
| Forms | 1 | Unlimited | Unlimited | Unlimited |
| Trackable links and QR Codes | 3 | 100 | Unlimited | Unlimited |
| Custom domain | Not included | Included | Included | Included |
| FlyB badge | Shown | Removed | Removed | Removed |
| Instant submission to Google and Bing | Not included | Included | Included | Included |
| Floating button and Analytics on your own website | Not included | Included | Included | Included |
| CRM | ||||
| CRM contacts | 100 | 5,000 | 25,000 | Unlimited |
| CRM funnels | 1 | 3 | 10 | Unlimited |
| Automations per CRM stage | 1 | Unlimited | Unlimited | Unlimited |
| Continuous CRM automation | Not included | Included | Included | Included |
| AI conditions in CRM automations | Not included | Not included | Up to 500 / day | Up to 2,000 / day |
| Lead Search | 1 search, to try it | 5 Flights / page | 5 Flights / page | 5 Flights / page |
| E-mail marketing | ||||
| E-mail marketing | Not included | Included | Included | Included |
| E-mails sent | Not included | 5,000 / month | 20,000 / month | 50,000 / month |
| E-mail engagement automation | Not included | Not included | Included | Included |
| Blogs | ||||
| Blogs | Not included | 2 | 5 | 20 |
| Blog posts | Not included | Unlimited | Unlimited | Unlimited |
| Blog banners | Not included | Included | Included | Included |
| Sales | ||||
| Checkout (Stripe) | Not included | Included | Included | Included |
| Platform | ||||
| AI video generator | Not included | Included | Included | Included |
| API access | Not included | Included | Included | Included |
| AI advisor | Not included | Included | Included | Included |
| Support | Help center | Chat | Priority | |
Need a tailored plan?
More WhatsApp numbers, a bigger team, several locations or high volume? We put together a Custom plan for your operation.
Try Plus for 14 days with your own WhatsApp. A card is required, and if you cancel before the trial ends, you pay nothing.
Try Plus for 14 daysStart selling on WhatsApp today
Connect your WhatsApp, add your answers and get your first payment without switching tools.
Cancel before the trial ends and pay nothing. Payments processed by Stripe.
For your type of business
See the page written for people who do what you do.
- clinics
- psychologists
- therapists
- nutritionists
- personal trainers
- med spas
- dentists
- lawyers
- architects
- interior designers
- photographers